In this fifth installment of our series on conversational usability, our focus shifts to conversational usability and the process of evaluating and improving conversational interfaces that often differ significantly from the visual and physical interfaces we normally use to test with end users.
In this fourth installment of our series on conversational usability, we're turning our attention to conversational content strategy, an underserved area of conversational interface design that is rapidly growing due to the number of enterprises eager to convert the text trapped in their websites into content that can be consumed through voice assistants and chatbots.
In this second installment in our series on conversational usability, we dive into a relatively overlooked area of conversational interfaces that can have an outsized impact on the eventual user experience that results: information architecture.
To kick off 2019 properly, the Experience Express is taking a break from Drupal and web development to consider an oft-forgotten component of new digital experiences in the conversational
No two Drupalists are exactly alike. But just how much do Drupalists differ from one another? What trends are emerging in the adoption of tools and user behaviors throughout the Drupal community? Take the Drupal user tools and trends survey to help Drupal better serve its community.
“Digital Experiences” are the next big thing someone at your company is almost certainly talking about. These include visionary technology that operates based on rich data that is timely and location-based, interactions between other services and products, and perhaps most importantly: content that is not reliant on a user manually driving the experience (as they usually might on a website or mobile application). This article discusses a unique digital experience, thousands of countdown clocks, developed in Drupal 8 by Acquia for New York's Metropolitan Transportation Authority (MTA).
In Lisbon, steep slopes and sweeping vistas towering over placid waters and crowded ports characterize the topography of one of the most beautiful cities in Europe.
This year, the Portuguese capital played host to Drupal Developer Days, possibly the most important event for developers specializing in Drupal. Held at the University Institute of Lisbon, it was a conference not to be missed, with innumerable insights from Drupal core contributors and maintainers.
With a uniquely diverse community of designers, developers, and everyone in between, Frontend United is one of the conferences I find I enjoy more and more each time I attend. And this time, in Utrecht, a wide range of designer- and developer-oriented content greeted attendees both within and well outside the Drupal universe.
As a Data Scientist at Acquia I get to build machine learning models to solve problems or speed up tasks that are time consuming for humans. This means I spend a lot of time getting data into a format that is usable by machine learning models, or even just putting it in a useful form for exploratory analysis.
One of the tools I use for handling large amounts of data and getting it into the required format is Apache Spark.
Atop the Castle of Saint Barbara in Alicante, time sometimes seems to slow down, and words that once held grand meaning seem inadequate. I had a similar feeling both during and on the heels of DrupalCamp Spain, organized by the Spanish Drupal Association and held this year at Las Cigarreras cultural center in a seaside city that is one of the crown jewels of not only the Valencian Community but also of Spain.
Revered management thinker Peter Drucker once wrote, “If you can’t replicate something because you don’t understand it, then it really hasn’t been invented; it’s only been done.” In many ways content modeling in Drupal has been done without being invented. For this reason, we’re developing a discipline for content modeling at Acquia. It’s drastically reducing both costs and defect rates for us.