In this fifth installment of our series on conversational usability, our focus shifts to conversational usability and the process of evaluating and improving conversational interfaces that often differ significantly from the visual and physical interfaces we normally use to test with end users.
In this fourth installment of our series on conversational usability, we're turning our attention to conversational content strategy, an underserved area of conversational interface design that is rapidly growing due to the number of enterprises eager to convert the text trapped in their websites into content that can be consumed through voice assistants and chatbots.
In this second installment in our series on conversational usability, we dive into a relatively overlooked area of conversational interfaces that can have an outsized impact on the eventual user experience that results: information architecture.
To kick off 2019 properly, the Experience Express is taking a break from Drupal and web development to consider an oft-forgotten component of new digital experiences in the conversational
Although JSON Web Tokens (JWT) is a younger specification than its more well-established cousin, OAuth 2.0 Bearer Token authentication, JWT has been adopted by quite a few in the Drupal community due to its relative simplicity. In this installment, we explore JSON Web Tokens and how this authentication mechanism can benefit your decoupled Drupal architecture.
No two Drupalists are exactly alike. But just how much do Drupalists differ from one another? What trends are emerging in the adoption of tools and user behaviors throughout the Drupal community? Take the Drupal user tools and trends survey to help Drupal better serve its community.
If you’ve been reading about new -- and promised -- easy-to-use page builders, you many not be aware that the Drupal community has been working on a super ambitious visual design tool, Layout Builder, that will be included in the next version of Drupal, Drupal 8.7, scheduled to be released this Spring, 2019.
Over the last few years, I have had the privilege of sharing insights and tutorials on decoupled Drupal, which was originally unknown territory with shifting sands but today is a widely adopted approach, including by some of Acquia's most influential customers. Nonetheless, the relative unavailability of developer-focused resources that are both authoritative and current has hindered architects' and developers' ability to evaluate and explore decoupled Drupal for themselves.
Luckily, next month, my new book Decoupled Drupal in Practice will be officially on the market.
Though there was no DrupalCon Europe this year, the European Drupal community stepped up and organized their own conference, Drupal Europe, in Darmstadt, Germany last month. An incredibly successful gathering held in the Darmstadtium venue, a beautiful convention center in the center of this college town, Drupal Europe demonstrated the unique power that grassroots initiatives can have in our open-source community.
On the 28th of March 2018 the Drupal Security Team announced SA-CORE-2018-002, a serious Remote Code Execution vulnerability, which came to be known by many as "Drupalgeddon 2". Here's what we learned defending against it.
“Digital Experiences” are the next big thing someone at your company is almost certainly talking about. These include visionary technology that operates based on rich data that is timely and location-based, interactions between other services and products, and perhaps most importantly: content that is not reliant on a user manually driving the experience (as they usually might on a website or mobile application). This article discusses a unique digital experience, thousands of countdown clocks, developed in Drupal 8 by Acquia for New York's Metropolitan Transportation Authority (MTA).