One of the best troubleshooters we ever worked with is a former sound engineer. He taught us, “Follow the signal, it’s all signal flow.” Running a website, your stack is the combination of hardware and software that you use to deliver your website and the “signal” is a web request. To understand the “signal flow” of your site, you will need to understand your stack. Understanding how all of the pieces fit together lets you know where to start looking for the problems.
Recent Blog posts
Imagine it’s late Saturday night and your cell phone is ringing. You answer the call. It’s your boss and she’s very upset that the website is not working. Do you know what you are going to do? How are you going to respond, quickly?
Without question, one day you are going to have a problem with your website. You need to be as prepared as possible for that day. A little bit of time spent in preparation can make all the difference between a 15-minute outage and a 6-hour (or worse) outage.
This series of articles will help to prepare you for that day. We are Support Engineers here at Acquia. We spend every day assisting clients with websites in crisis. We would like to share what we have learned.