In this fifth installment of our series on conversational usability, our focus shifts to conversational usability and the process of evaluating and improving conversational interfaces that often differ significantly from the visual and physical interfaces we normally use to test with end users.

In this fourth installment of our series on conversational usability, we're turning our attention to conversational content strategy, an underserved area of conversational interface design that is rapidly growing due to the number of enterprises eager to convert the text trapped in their websites into content that can be consumed through voice assistants and chatbots.

In this third installment of our series on conversational usability, we look at conversational design, an already well-explored area that is still burgeoning with emerging best practices.

In this second installment in our series on conversational usability, we dive into a relatively overlooked area of conversational interfaces that can have an outsized impact on the eventual user experience that results: information architecture.

To kick off 2019 properly, the Experience Express is taking a break from Drupal and web development to consider an oft-forgotten component of new digital experiences in the conversational space.

Drupal 7 core, together with Drupal contrib, has the ability to ship a powerful platform for our digital requirements in the enterprise world. The multilingual feature is one of the prime reasons that Drupal is a distinguished and a preferred solution to achieve business goals. Drupal 8 includes the multilingual package in the core itself, but Drupal 7 requires some extra amount of effort to build this package as a whole to make Drupal multilingual ready.

Although JSON Web Tokens (JWT) is a younger specification than its more well-established cousin, OAuth 2.0 Bearer Token authentication, JWT has been adopted by quite a few in the Drupal community due to its relative simplicity. In this installment, we explore JSON Web Tokens and how this authentication mechanism can benefit your decoupled Drupal architecture.

No two Drupalists are exactly alike. But just how much do Drupalists differ from one another? What trends are emerging in the adoption of tools and user behaviors throughout the Drupal community? Take the Drupal user tools and trends survey to help Drupal better serve its community.

If you’ve been reading about new -- and promised -- easy-to-use page builders, you many not be aware that the Drupal community has been working on a super ambitious visual design tool, Layout Builder, that will be included in the next version of Drupal, Drupal 8.7, scheduled to be released this Spring, 2019.

BLT (Build and Launch Tool) provides an automation layer for testing, building, and launching Drupal 8 applications. It is the default recommended tool used by Acquia Professional Services.

We use BLT in Professional Services to sync databases, manage configurations, create artifacts for deployments, and tons of other things that -- most of the time -- save us time. If you have not tested it yet I’d recommend you to have a look: https://github.com/acquia/blt

DDEV, on the other hand, is a Docker-based, open source tool that helps you to quickly spin up a (local) environment in applications like Wordpress; Drupal 6, 7 and 8; Backdrop, and Typo3. Have a look at https://github.com/drud/ddev